Your health records

When you visit an NHS or social care service, information about you and the care you receive is recorded and stored in a health and care record.

This is so people caring for you can make the best decisions about your care.

The information in your records can include your:

• name, age and address
• health conditions
• treatments and medicines
• allergies and past reactions to medicines
• tests, scans and X-ray results
• specialist care, such as maternity or mental health
• lifestyle information, such as whether you smoke or drink
• hospital admission and discharge information

Finding out about the types of records and how to access them – click this link: How to get your medical records

How to get your GP record

Your GP record includes information like any conditions or allergies you have and any medicine you’re taking. Most patients will automatically be given access to more information added to their GP record from November 2022 onwards. This includes letters, test results and appointment notes. Some people may also have access to information added to their GP record before this date. You can access your GP record and nominate someone you trust to access it too.

There are 3 main ways to get your GP record.

• Using your NHS APP account: Log in or Create an account
• By us your Castle Partnership: Register for Online Services. Note: Take some identification and proof of address with you so this can be done faster.
• Using other online services or apps: GP online services and apps

What can I do on my GP online services

Click and easy

Access your GP records online

You can now access your GP records and check test results online.

It’s quick, easy and your information is secure.
Register for Online Services with us or to find out more visit www.nhs.uk/GPonlineservices.

Why wait?

Book your appointment online “coming soon”.

You will be able to book appointments very soon, order repeat prescriptions and even access your GP records online.
It’s quick, easy and your information is secure.

Register for Online Services with us or to find out more visit www.nhs.uk/GPonlineservices

A helping hand

Order your repeat prescriptions online.

You can now order repeat prescriptions, book appointments and even access your GP records online.
It’s quick, easy and your information is secure.

Register for Online Services with us or to find out more visit www.nhs.uk/GPonlineservices

Other support if you need help

• Using online services: https://www.nhs.uk/nhs-services/gps/using-online-services/
• GP online services – easy read guides: https://www.england.nhs.uk/publication/gp-online-services-easy-read-guides/

We know that some people do not have access to a computer, tablet or smartphone, or know how to use them.

If you want to get online and start using GP online services you can get some training from: 0114 349 1666 or www.onlinecentresnetwork.org

If you have a problem accessing GP online services please contact us and we will help you.
To find out more about GP online services visit our website: www.nhs.uk/GPonlineservices

Abbreviations you may find in your health records

View the full list of abbreviations