Your Right of Access to Your Records

The Data Protection Act 1998 and General Data Protection Regulations allows you to find out what information is held about you including information held within your medical records, either in electronic or physical format. This is known as the “right of subject access”. If you would like to have access to all or part of your records, you can make a request in writing to the organisation that you believe holds your information. This can be your GP, or a provider that is or has delivered your treatment and care. You should however be aware that some details within your health records may be exempt from disclosure, however this will in the interests of your wellbeing or to protect the identity of a third party.

If you would like access to your GP record please submit your request in writing to:

  • Mile End Rd Surgery, 29 Mile End Rd, Norwich NR47QX
  • Tuckswood Surgery, Hall Road, Norwich NR4 6NE
  • Gurney Surgery, 40 Fishergate, Norwich NR3 1SE

Complaints

In the event that your feel the practice has not complied with the current data protection legislation, either in responding to your request or in our general processing of your personal information, you should raise your concerns in the first instance in writing to the practice manager at:

  • Mile End Rd Surgery, 29 Mile End Rd, Norwich NR47QX
  • Tuckswood Surgery, Hall Road, Norwich NR4 6NE
  • Gurney Surgery, 40 Fishergate, Norwich NR3 1SE

If you remain dissatisfied with our response you can contact the Information Commissioner’s Office:

Wycliffe House,
Water Lane,
Wimslow,
Cheshire
SK9 5AF

Telephone: 01625 545700
Website: http://www.ico.gov.uk