Use this service to get medical help from the surgery.
This form is open from 07:00 to 12:30 Monday to Friday. We will respond within 2 working days during opening times.
Gurney, Mile End & Tuckswood Surgeries will be closed from 12:30 on Tuesday 17th December for an all-staff training session.
If you have an health query during that afternoon that cannot wait until 8am on Wednesday 18th December please call 111 or visit 111 online who will advise you on health care available, or consider visiting the Norwich Walk In Centre.
Thank you for your understanding.
You can use this service if you:
- are registered at the surgery
Please contact the surgery if you have submitted a form and it has been longer than two working days without a response.
Before you start
Call 999 or go to A&E now for any of these:
Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest
Signs of a stroke
face dropping on one side, can’t hold both arms up, difficulty speaking
Sudden confusion (delirium)
cannot be sure of own name or age
Suicide attempt
by taking something or self-harming
Severe difficulty breathing
not being able to get words out, choking or gasping
Heavy bleeding
spraying, pouring or enough to make a puddle
Severe injuries
after a serious accident
Seizure (fit)
shaking or jerking because of a fit, or unconscious (can’t be woken up)
Sudden, rapid swelling
of the lips, mouth, throat or tongue
Labour or childbirth
waters breaking, more frequent intense cramps (contractions), baby coming, or just born
British Sign Language (BSL) speakers can make a video call to 999.
Deaf people can use 18000 to contact 999 using text relay.
We’ll ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of
You can also phone us on Mile End Surgery 01603 442200 or Tuckswood Surgery 01603 447700 or Gurney Surgery 01603 448800.